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Privacy Policy

ABI.KIM is a registered trademark of ABI KIM E.S.P.J. which undertakes, as one of its main
objectives, to guarantee the privacy and confidentiality of personal data, in compliance with the Spanish General Regulations on Data Protection (RGDP). The aim of this data privacy policy is to provide you with clear and easily accessible information on how we use
your personal data.

1. How do we Process the Data?

To access and/or use the services of ABI.KIM, you must provide us with some of your personal details. In accordance with the provisions of the Spanish Organic Law 15/1999 on Personal Data Protection (LOPD) we inform you that the data collected about your browsing and purchasing behavior will be incorporated into a file registered in the Spanish Data Protection Agency, under the responsibility of ABI KIM E.S.P.J. with tax identification code (VAT) E16626855 and registered address at C/ Will Faber, 3, BJ A, 07800, Eivissa.
ABI.KIM guarantees that the appropriate security measures have been taken, such as firewalls, encryption technologies, passwords and antivirus software, to prevent the non-authorized use of personal data. In addition, ABI.KIM guarantees the confidentiality of your personal data and undertakes not to transfer or sell them to third-party companies.
In any event, ABI.KIM shall disclose the personal data and any other information under its custody or accessible through its systems to the competent authorities if this is required in accordance with the applicable legal and regulatory provisions.

2. Who is responsable for the processing of your data

ABI KIM E.S.P.J. (VAT) E16626855 (“ABI.KIM”) is the controller of your personal data. You may contact ABI.KIM at any time, please find our contact details below.

Address: Will Faber, 3, BJ A, 07800 Eivissa, Spain

Email: info@abikim.com

Telephone: +34 667060835

2. Personal Data

The personal information you provide us with refers to any information that may directly or indirectly identify you. This personal information includes information such as your email, area code, a contact phone, a user name, a billing address or a credit or debit card number. It could also include numerical identifiers such as your IP computer direction or the information we get through the cookies policy.
This privacy policy covers all the personal data collected and used by ABI.KIM.
For this, the user (you) must guarantee that the given information is true and accurate and you make the compromise to notify any change or modification of this information.
Any lost or damage in the web or to the data processor that was caused by wrong, unfinished or incomplete information given by the user in the registration forms will be the sole responsibility of the user.
We can collect or receive your information through our web, online forms or social media sites. In some occasion, you will be the one giving us the information directly (for example, when you create your own account or you contact us), and in some other occasion, we will be the one that collects the information indirectly (for example, when we use our cookies policy to understand how our online site is working).

3. Categories of data processed, purpose and legal basis for processing

PLATFORM REGISTRATION (AS A USER):

When you sing up to our platform, you will have to introduce an e-mail and choose a password. Latter on, it will be possible for you to change you password or you e-mail at your personal site. You will agree not to give away or publish the data relative to your account, including any revelation expressed in the Platform or any other action that is carried out through the use of the password.

– Purposes: the correct management of registration and sign up on the website, the mailing of our commercial newsletter and some other communications about our products through electronic media.

– Legitimation: your explicit consent and acceptance of the terms and conditions.

– Conservation: until the subscription is cancelled or required to be eliminated.

SOCIAL LOGIN:

This website also allows an online registration through a synchronization with third party services (for example, logging in with a Facebook account). If you follow any link to our online website please have in mind that you are sharing your social profile with us. Please, visit the social media platform and check its privacy policy in order to understand how your information is shared and how the information you provide us is use in each context.

We are not responsible for any action taken by other people if you post personal information on one of our social media platforms. We recommend that you do not share that information.

ONLINE FORM FOR THE PURCHASE PAYMENT:

– Purposes: the correct management of the commercial relationship with you, the shipment of the goods to the indicated address, as well as the sending of our commercial newsletter and informative communications of our products and services.

– Legitimation: your explicit consent and the acceptance of the terms and conditions.

– Conservation: until the subscription is cancelled or required to be eliminated.

NEWSLETTER SENDING:

– Purpose: to sent our commercial newsletter and some other informative communications about the advertisement of our products or services that might interest the user. This can be done through electronic media such as e-mail, SMS or WhatsApp.

– Legitimation: the consent of the user when subscribing to our commercial shipments and/or newsletters.

– Conservation: until the subscription is cancelled or required to be eliminated.

DISCOUNT REQUEST FORMS:

– Purpose: receiving a discount for following purchases.

– Legitimation: your consent to provide your data through our enabled form by accepting commercial information.

– Conservation: until the subscription is cancelled or required to be eliminated.

4.- What do we use your Personal Data for?

We use your Personal Data for the following purposes:

4.a. Service Delivery

– Management, creation and/or modification of your user account.

– To send you an email with the tracking number for your order.

– To allow you to see your purchase history.

– To allow you to access the invoices for your orders via your email or your account.

4.b. Marketing Purposes

– We use your data to send you newsletters related to ABI.KIM new products and offers.

– We will never send you emails from other companies or products that are unrelated to
ABI.KIM.

– Please be reminded that you can unsubscribe from these newsletters at any time. You just need to log into your account and change your preferences.

4.c. To Improve our Services

We are continuously striving to improve our online shop and the browsing and shopping experience from both computers and mobile phones. As we briefly, we collect some data as you browse which allows us to analyze behaviors, have a record of how many times people have clicked on products and be able to provide you with product recommendations to make your shopping experience more customized and satisfactory.

5. Does ABI.KIM share your information with others?

We will not share your Personal Data with any company with the aim of using said data for advertising and marketing campaigns.
We will share your data in cases when you purchase a product that we do not have in our logistics centre, so that our supplier can send your order directly from their warehouse, as well as in cases where a warranty problem makes it necessary.
We will share your data with logistics companies as it is necessary for orders to reach their destination.
We will share your data (not your personal data, only browsing data) with the analytics tools we use, such as Google Analytics.
We will share your data (not your personal data, only browsing data) with the marketing tools we use, such as Google Adwords, Facebook Ads, Bing Ads and Criteo Advertising.

6.- How long will we use your Personal Data for?

The new Data Protection Regulations establishes a maximum period for retaining Personal Data for each of the purposes we use them for.

6.a. Service Delivery

We will use your Personal Data until you decide to stop using our Services. For this you must delete your user account. As long as you do not unsubscribe from our Services, we will continue processing your Personal Data.

6.b. Marketing Purposes

We will use your Personal Data for the marketing purposes outlined in section 4.b., as long as you have agreed to receive our newsletters. We will stop using them when you have logged into your account and unchecked the corresponding box to stop receiving our newsletters.

6.c. To Improve our Services

We will use your Personal Data until you decide to stop using our Services. For this you must delete your user account. As long as you do not unsubscribe from our Service, we will continue processing your Personal Data.

7.- Will we share your Personal Data with third parties?

We will not share your Personal Data with any company with the aim of using said data for advertising and marketing campaigns.

We will share your data in cases when you purchase a product that we do not have in our logistics centre, so that our supplier can send your order directly from their warehouse, as well as in cases where a warranty problem makes it necessary.

We will share your data with logistics companies as it is necessary for orders to reach their destination.

We will share your data (not your personal data, only browsing data) with the analytics tools we use, such as Google Analytics.
We will share your data (not your personal data, only browsing data) with the marketing tools we use, such as Google Adwords, Facebook Ads, Bing Ads and Criteo Advertising

8.- What are your rights in terms of Data Protection?

As a user of ABI KIM, you have certain rights that allow you to decide and control at any moment how we use your Personal Data. You can exercise these rights at any time and you must do so via email: customercare@abikim.com so we can respond to your query. You have the following rights:

8.a. Access and Rectification

You can ask us to tell you if we are using your Personal Data and what data we have about you, what we are using them for and for how long we are going to retain them. You can also ask us to modify some of the data we have about you to ensure they are up to date.

8.b. Right of Erasure (right to be forgotten)

You can ask us to erase the Personal Data we have about you. For example, if you unsubscribe from our service by deleting your account, we will no longer need to process your Personal Data for any purposes.

8.c. Right of Opposition

You have the right to oppose to the use of your personal data with the aim of sending you promotional newsletters.

8.d. Right of Restriction

You can ask us to temporarily restrict the processing of your Personal Data if they are not correct and we need to verify them. Also when we no longer need them, but you prefer that we retain them so that you are able to access your purchase history or invoices.

8.e. Data Portability

You have the right to the portability of your data. You can ask us to provide you, as long as it is technically possible, with a structured file, of shared use, containing information on the orders you have placed and the Personal Data we have stored about you.

8.f. Right to lodge a complaint with supervisory authority

Please note that if you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or the place of the alleged infringement.

9.- Laws and Jurisdiction

Any disputes shall be governed by and conducted in all respects in accordance with the laws of the Spain. All purchases are governed by Spanish consumer law.

10. Cookies

We use cookies on our website. Please see our separate policy for cookies, which you can find on our website.

11. Modifications

ABI.KIM reserves the right to occasionally make changes to our privacy policy or practices.
We will post the updated policy on our website, and thus we encourage you to review this page from time to time.

Last date for modification: Dec, 2019